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WordPress can also be installed automatically to your DigitalOcean server. The population targeted by DigitalOcean is WordPress powered websites. Hence, they optimized their platform so that it is fully compatible with WordPress. Their support team can be reached by email, chat or telephone.

DigitalOcean Reviews 12222, WordPress Hosting and Customer Support

However, DigitalOcean has some negative reviews about its support team and their services. Some of their customers complain of having to wait for a long time before their request will be entertained. Anyway, my personal experience with them was quite good. If you are looking for a web hosting service provider that has excellent customer support, then we would recommend SiteGround.

I have contacted the customer support personnel of DigitalOcean to test their support service. I initiated my query on 26 th June I appreciated their quick response.

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Nicolas C responded to my ticket and answered each and every question in detail. I am satisfied with their customer support service. I rated Nicolas C 10 out of 10 because of his courteous and polite tone. Which control panel is used by Digital Ocean to handle Linux hosting, Windows hosting or any other? Any One-Click installation service? Via Softaculous, QuickInstall or other platforms? Any free site migration services?

Or do we need to pay for it?

DigitalOcean Reviews , WordPress Hosting and Customer Support

Is free domain provided with your all hosting plans? Any Website Builder offered? There has been a response to the ticket: Thanks for your interest and reaching out! As a general answer, it might help to first explain the kind of service and support DigitalOcean offers, which will answer all your questions. Essentially, we maintain the hardware and network that Droplets run on, while customers are responsible for the applications, setup, etc. We provide virtual private servers, not shared hosting. For example, you might not want to put multiple database-intensive websites, or ones that serve video content, on the same Droplet if you expect a lot of visitors.


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An excellent uptime record is one of the features a web hosting provider must have. DigitalOcean offers its customers a Also, they compensate their customers if there is a downtime, and their compensation is based on the length of time that the customer experienced the downtime. Their technical support team is however readily available to ensure they have little or no downtime. DigitalOcean guarantees to provide As I mentioned earlier, one of my websites is currently hosted on DigitalOcean.

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I am collecting the uptime stats of the website and it is published above. Their uptime performance was up to the mark as the company fulfilled their claim for all 10 months. DigitalOcean succeeds in hitting its uptime target as shown in the above image. Their average uptime during these 10 months comes out to be It has been found that digitalOcean offers excellent uptime to their customers all around the world.

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I rate their uptime performance 10 out of I pinged my DigitalOcean hosted website from different locations in order to trial their server response speed. I found their server not only speedy but also reliable. DigitalOcean makes sure that none of their customers face problems like slow speed or down server.

If you are looking for fast server response, then it is the best hosting company for you. DigitalOcean is one of the few web hosting providers offering optimized WordPress and cloud hosting plan. Although they do not help you in setting up your WordPress site, DigitalOcean provides an optimized server condition for the WordPress hosting. It is customer focused and channeled its features to make web hosting easy and straightforward.

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